Smart organizations align HIT selection with their specific needs. There are multiple vendors that could do the job; the choice often comes down to organizational fit and what the users feel best meet their needs.
Dealing with Short Planning Cycles — While HIT is a long term strategy, panelists suggest shorter planning cycles that cumulate to the long term vision.
Engaging the Leadership Team and Board — Participants agree that it can be a catch-22 with their boards. Some board members believe that LTPAC is behind the curve in HIT, yet are hesitant to fund it. Regardless, participants advise keeping HIT front and center with the leadership team and boards.
Making practical choices — It is important to make the most practical decision for your specific needs. For example, one organization was focused on the nursing workflow, which prompted the need for wireless kiosks.
Staffing for Success — Participating CIO’s know that implementing complex software is a full time focus. Resources are limited in their facilities, so having dedicated implementation teams is often unrealistic.
Pacing the Implementation — Several panelists noted that they are implementing new systems over a period of years, not months. Progress comes slowly due to limited financial resources, shifting operational priorities, and general user acceptance.
This has been an excerpt from, “The Health Information Technology Landscape for Long-Term and Post-Acute Care” by Linda Kloss. To download the full report, click here.
